We are glad you chose us for your purchase[cite: 2]. The following conditions define our shipping policy for all orders and purchases made on the platform[cite: 3].
Shipping Location
We ship all orders from INDIA[cite: 4].
Order Tracking
You can view the status of your orders by visiting your account[cite: 4]. The Order tab lets you view all your recent purchases[cite: 5]. You can click on any current order to view their statuses[cite: 5].
Expected Delivery Time
Expected delivery times are displayed on the product page[cite: 6]. You can enter your PIN to find out how many days your items may take to reach you[cite: 7]. Choosing different shipping options may impact the delivery time[cite: 8]. We generally take dispatched depending on inventory working days to process and ship your orders[cite: 8]. You can also view the expected delivery time when you pay for your order and check out[cite: 9]. However, high volume may impact shipping times and cause delays[cite: 10].
Contact
You can always contact us for any queries[cite: 10]. We are available at [email protected][cite: 11].
Payment
We believe in flexibility and let you pay using several methods[cite: 11]. You can pick your preferred method while paying for your order during checking out[cite: 12]. We support online payments only[cite: 12]. Moreover, you can choose to pay in your preferred currencies[cite: 13]. You will be able to change the currency to your choice during paying[cite: 14]. We support the following currencies – INR[cite: 14].
Payment Plans
You can pay in affordable installments using our payment plans[cite: 15]. The information about the plans is displayed when you check out[cite: 16]. You will be able to compare your options and choose the right one[cite: 17].
Shipping Policy (Details)
We pride ourselves on making deliveries simple and hassle-free[cite: 18]. You can select your preferred shipping method from several options when you check out[cite: 19]. Our team takes dispatched depending on inventory business days to process your orders[cite: 20]. A high volume of purchases may delay processing[cite: 21]. You will always be able to track the status of your order from your account[cite: 21].
Shipping Methods
You can select the best shipping method for your needs when you order from our store[cite: 22]. We offer the following shipping options[cite: 23]:
Understanding Shipping Policies (General Info from PDF)
What is a shipping policy?
A shipping policy can be described as a short document or a web page that contains crucial shipping-related information on the customer’s orders[cite: 33]. The shipping policies provide a comprehensive document for customers to find information on their orders and FAQs[cite: 34]. Shipping policies can vary for companies based on the type of their offerings[cite: 35]. But most of them share common shipping policy templates[cite: 36]. Most shipping policy documents include shipping costs, delivery times, addresses, legal documents (invoice), and other order fulfillment details[cite: 36]. Much other detailed information like the order’s current place, payments, exchange, and return policies, delivery partners, and sources builds up a shipping policy[cite: 37]. But it has to be clear and accurate[cite: 38]. Thus, many companies, headless eCommerce website or online marketplace, creates transparent shipping policies[cite: 38]. These policies help businesses earn their customers’ trust and receive bulk orders in the future[cite: 39].
Why is a shipping policy so important?
Developing a shipping policy for your brand is vital since it can aid your brand in different aspects[cite: 40]. Besides, it is an important tool to increase sales and save your support team time[cite: 41]. There are many vital reasons why a shipping policy should be included in an online store[cite: 42]. Here are the top three reasons proving its importance[cite: 43]:
- It Aware the Customers of Shipping Details: Shipping policies are to educate customers about your shipping conditions[cite: 43]. With a shipping policy, customers can find answers to their common questions like the cost of products, return and exchange policies, and shipping areas[cite: 44]. Due to this, the customer can solve their queries by themselves without consuming the company’s support time and effort[cite: 45].
- It Informes the Delivery Times: It is rather an important metric for all eCommerce businesses[cite: 46]. Most online customers prefer faster deliveries[cite: 47]. Including a shipping policy outlining delivery times can win customers’ trust in this demographics[cite: 48]. A shipping policy is also important because you should educate customers about shipping delays and other issues policies[cite: 49].
- It Provides Legal Aid to your Company: The shipping policies aid your company if it happens to catch up in any legal issues with the products that have already been delivered[cite: 50]. With a shipping policy, you can notify the customers about the policies and practices of your company[cite: 51]. It can stop customers from pursuing any legal actions against the company[cite: 52].
What should a shipping policy include?
The shipping policy should include important information like shipping costs, handling times, items shipping, and in-store pickup-only items[cite: 62]. Furthermore, it can have details about where your company cannot ship[cite: 63]. Here are a few vital things that must be a part of your shipping policy[cite: 64]:
- Handling Times: In an online business, handling time is the total time between receiving an order and delivering it to the customer[cite: 65]. Your shipping policy must have every detail of your handling times[cite: 66].
- Regions where your Company does not do Shipping: Not all shipping companies you partner with can deliver products to all regions[cite: 72]. So, you must inform your customers about the places where your shipping company cannot deliver[cite: 74]. Use software to check their location after they share their PIN Code or zone[cite: 75].
- Shipping Charges: Since shipping charges play a big role when purchasing products online, you must include them in your shipping policy[cite: 79].
- Return or Exchange Policies: If your online store provides a return or exchange facility, you must add it to your shipping policy[cite: 84, 85].
- International Shipping Policies: If your online store ships products out of your country, you must add the policies and terms responsible for international shipping[cite: 87]. Details about additional charges and courier partners should be mentioned[cite: 89].
- Missing Packages, Damaged and Warranty Policies: Providing the necessary things to do in these cases will create peace of mind for your customers[cite: 90, 91]. Enlighten your customers on what action is taken if the product is damaged during delivery[cite: 92]. Clarifying about the warranty features will also help[cite: 93].
- Order Tracking: Providing customers with an order tracking feature can be a great addition to your shipping policy[cite: 95].
- Ship-able and Non-Ship able Products: Certain products are non-shippable, and customers must pick them up[cite: 96]. If your store offers such products, you must provide the details[cite: 97].
Do you need a shipping policy if you are dropshipping?
Foremost, you do not need to tell your customers that you are drop shipping[cite: 99]. However, if you are drop shipping, you will have no control over the delivery[cite: 100]. Since drop shippers do not have any inventories and rely on third-party suppliers, the delivery can take more than a month[cite: 101]. Having a shipping policy for your drop-shipping company can provide transparency to your customers[cite: 102]. There are certain conditions of drop shipping that customers should be aware of[cite: 103]. For example, most drop shippers do not provide return policies[cite: 104]. So, providing a shipping policy with all the conditions and expected delivery time can provide fluidity to your online store.
Is a shipping policy required?
It is optional to add a shipping policy for your online store[cite: 127]. But it can help your business to develop trust among your customers[cite: 128]. It would be helpful for both customers and merchants to add a shipping policy[cite: 129]. And if you are a drop shipper, and since you do not have control over delivery, you can skip adding a shipping policy[cite: 130].
Note: This HTML includes information specific to the Wander Weaves policy found at the beginning of the document, followed by general information about shipping policies extracted from the later pages of the PDF. Some sections related to specific platforms like Shopify or policy generators were omitted as they seemed less relevant to the core policy content.